OKZZ Apps' Privacy Policy — Your data is safe with us

1. Introduction & Purpose of Privacy Policy

Welcome to the OKZZ Apps Privacy Policy. This policy explains how we collect, use, and store your personal information, and what measures we take to keep it secure. By registering on or using the OKZZ Apps platform, you are considered to have agreed to this Privacy Policy.

Our Privacy Policy is updated regularly. If significant changes are made, we will notify you by email or via a platform notification. It is good practice to revisit this page from time to time.

2. What Information Do We Collect?

We collect different types of information at various stages of your use of the OKZZ Apps platform. A detailed breakdown of what is collected is provided below:

2.1 Information Provided at Registration

• Full name and date of birth (for age verification)
• Email Address & Mobile Number
• Username and password
• Residential address and country
• Preferred language and currency

2.2 Information Required for KYC Verification

• Copy of National ID (NID) or passport
• Driving license or other government-issued ID
• Recent utility bill or bank statement (address verification)
• Selfie or live photo (for identity verification)

2.3 Automatically Collected Information

• IP Address & Device Information
• Browser type and operating system
• Activity logs and session data on the platform
• Behavioral data collected through cookies and tracking pixels
• Transaction History & Gaming Patterns

3. How Is Your Information Used?

OKZZ Apps uses the data it collects for the following purposes only. We never use your data for anything beyond what is listed here:

4. Who Is Your Information Shared With?

OKZZ Apps never sells your personal information or shares it with third parties for advertising purposes. However, limited data may be shared in certain specific circumstances:

4.1 Payment Processors

Information required to process transactions via bKash, Nagad, Rocket, or other payment gateways is shared solely for transaction processing purposes.

4.2 Legal Authorities

Information is disclosed in response to court orders, government directives, or lawful requests from law enforcement agencies. This is a legal obligation on our part.

4.3 Technology Service Providers

Certain trusted technology partners may access limited data to support platform operations. They operate under strict confidentiality agreements with us.

5. Cookies & Tracking Technologies

Cookies are used across the OKZZ Apps website and app. These are small data files stored on your device that help improve your experience.

5.1 Types of Cookies We Use

• Essential Cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
• Functional Cookies: Used to remember language preferences, theme settings, and similar choices.
• Analytics Cookies: Helps improve our services by analyzing how the platform is used.
• Marketing Cookies: To show you personalized offers, only with your consent.

5.2 Cookie Controls

You can delete cookies or block new ones at any time through your browser settings. However, disabling essential cookies may prevent some platform features from working properly.

6. Our Data Security Measures

OKZZ Apps follows the highest industry standards to protect your data. Our security measures are regularly tested and upgraded.

• 256-bit SSL/TLS encryption — on all data transmissions
• Two-Factor Authentication (2FA) — An extra layer of security for account login
• Regular security audits and penetration testing
• AES-256 encryption for sensitive data
• 24/7 Security Monitoring & Anomaly Detection
• Restricted staff access — only authorized personnel can access personal data

7. Your Rights

You have the following rights regarding your personal data on the OKZZ Apps platform:

• Right to Access Your Information: The right to know what data we hold about you and to receive a copy of it
• Right to Rectification: Right to request correction of inaccurate or incomplete information
• Right to Erasure: Right to request deletion of your information under certain circumstances
• Right to Restrict Processing: The right to request that the use of your data be restricted in certain cases
• Right to Data Portability: Right to receive your data in a machine-readable format
• Right to Object: Right to object to the use of your information for specific purposes

To exercise these rights, please contact our support team. We will respond to your request within 30 days.

8. How Long Is Your Data Retained?

OKZZ Apps does not retain your data beyond what is necessary. Retention periods depend on the type of data and the purpose for which it was collected:

• Account Information: For the duration the account is active, and 5 years after closure (legal obligation)
• Transaction Records: Minimum 7 years (in accordance with financial regulations)
• KYC Documents: 5–7 years to meet legal requirements
• Session Logs & IP Information: 90 Days to 1 Year
• Marketing Consent: Until consent is withdrawn

Once the retention period expires, your data is securely deleted or anonymized.

9. Protection of Minors' Data

OKZZ Apps strictly enforces an 18+ policy. Our platform is not intended for anyone under 18, and we do not knowingly collect data from minors.

If we discover that a minor has registered on our platform, the account will be immediately closed and all collected data will be deleted.

10. Policy Changes

OKZZ Apps may update this Privacy Policy as needed. Depending on the nature and significance of the changes, we will notify you in the following ways:

• You will receive email notifications for any important account changes
• A pop-up notice will be displayed when you log in to the platform
• The "Last Updated" date at the top of this page will be revised

Continued use of the platform after any changes indicates your acceptance of the updated policy. We recommend checking this page regularly to stay informed.

11. Contact & Complaints

Our Data Protection Team is always available to handle any questions, requests, or complaints regarding our Privacy Policy. You can reach us through any of the following channels:

• Email: [email protected]
• Live Chat: Click the live chat icon in the bottom corner of the platform
• Support Page: About Us Use the contact form on the page

We typically respond within 24 to 48 business hours. Complex requests may take up to 30 days.